Invoices and Payments
View invoices, update payment methods, and manage your DealView subscription billing.
Manage your DealView subscription billing, view invoices, and update payment methods from the Billing page.
Accessing Billing
- Go to Settings > Billing
- Or click your account menu and select Billing
Only workspace admins can access billing settings and make payment changes.
Current Subscription
View your active plan:
- Plan Name - Your subscription tier
- Status - Active, Past Due, Cancelled
- Billing Cycle - Monthly or Annual
- Next Invoice - When you'll be charged
- Amount - Recurring charge
Viewing Invoices
Access your invoice history:
- Go to Billing
- Click Invoices or Billing History
- View list of all invoices
- Click any invoice to view details
- Download PDF for records
Invoice Details
Each invoice shows:
- Invoice number and date
- Line items and amounts
- Tax if applicable
- Payment status
- Payment method used
Downloading Invoices
Get invoice PDFs:
- Find the invoice in your history
- Click Download PDF
- File downloads to your device
Payment Methods
Viewing Current Method
See your active payment method:
- Card type (Visa, Mastercard, etc.)
- Last 4 digits
- Expiration date
Adding a New Method
- Click Add Payment Method
- Enter card details
- Add billing address
- Click Save
- Set as default if desired
Updating Payment
To change your payment method:
- Add the new card first
- Set it as default
- Remove old card if desired
If your payment fails, you have a grace period to update your method. After the grace period, your account may be downgraded.
Billing Address
Update your billing address:
- Go to Payment Methods
- Click Edit on your card
- Update address fields
- Save changes
The address appears on invoices.
Payment History
View all payment transactions:
- Date of payment
- Amount charged
- Payment method used
- Status (Succeeded, Failed, Refunded)
Failed Payments
If a payment fails:
- You receive an email notification
- Grace period begins (typically 7 days)
- Update payment method
- Retry payment or wait for automatic retry
Refunds
For refund requests:
- Contact support at billing@dealview.io
- Include your account email and invoice number
- Explain the reason for refund request
- Refunds processed within 5-7 business days
Tax Information
Adding Tax ID
For business accounts:
- Go to Billing settings
- Click Tax Information
- Enter your Tax ID / VAT number
- Save changes
Tax ID appears on future invoices.
Tax Exemptions
If you're tax-exempt:
- Contact support with exemption certificate
- We'll update your account
- Future invoices exclude tax
Billing Support
For billing questions:
- Email: billing@dealview.io
- Include your account email
- Reference relevant invoice numbers